fb 99 Terms and Conditions
This document details all the rules for using the fb 99 platform. Please read the full terms and conditions carefully before creating an account.
Introduction and Applicability
These Terms and Conditions ("Terms") form a legal agreement between fb 99 and its users. By accessing the fb 99 platform, registering an account, or using any of its services, you agree to abide by these Terms.
These Terms may change at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. To learn more about fb 99's operations, policies and general information, visit our About Us page.
Account Registration and Eligibility
1.1 Age and Identity
To register with fb 99, a user must be 21 years of age or older. All information provided during registration must be accurate and up to date. fb 99 reserves the right to close any account where false or misleading information has been provided.
- Each individual may create only one account.
- If multiple accounts are found, all of them may be suspended.
- It is the user's responsibility to keep their account login details completely confidential.
1.2 Identity Verification
To ensure security, fb 99 may request identity verification at any time. This may require submission of a national identity card or other supporting documents. Withdrawals may be held until verification is complete.
- All submitted documents are stored securely.
- For details on how personal information is protected, please read our Privacy Policy.
1.3 Restricted Persons
Individuals residing in regions where online gaming and betting are legally prohibited may not use fb 99's services. For any questions on this matter, please contact the support team.
Deposit and Withdrawal Policy
2.1 Deposit Rules
The minimum deposit amount at fb 99 is ৳200. The currently accepted payment methods are bKash, Nagad and Rocket. If the correct amount and details are not provided at the time of deposit, the transaction may not go through.
- Minimum deposit: ৳200 (for each method).
- Deposits must be made only from the registered user's own account.
- Funds sent from a third-party account may be returned.
2.2 Withdrawal Rules
The minimum withdrawal amount from fb 99 is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours. bKash, Nagad and Rocket can also be used for withdrawals.
- Minimum withdrawal: ৳1,000.
- Withdrawals are generally made to the same mobile banking number used for the deposit.
- The withdrawal process may be temporarily paused during identity verification or security review.
- fb 99 reserves the right to cancel a withdrawal request if a breach of the Terms is detected.
2.3 Suspicious Transactions
In the case of unusual or suspicious transactions, fb 99 reserves the right to review the account and request additional information if needed. If a transaction is identified as fraudulent, the funds involved may be confiscated.
Bonus and Promotion Terms
3.1 Welcome Bonus
A 100% bonus of up to ৳15,000 is available on a first deposit at fb 99. To withdraw this bonus, a turnover of 15 times the bonus amount must be completed. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000, and a turnover of ৳1,000 × 15 = ৳15,000 must be completed before withdrawal.
3.2 VIP Cashback Program
fb 99's VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback is provided at each tier based on the net loss for that week.
- Bronze: up to 0.4% cashback on weekly net losses.
- Silver: up to 0.8% weekly cashback.
- Gold: up to 1.2% weekly cashback.
Example: if a Silver member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.8% = ৳160 in cashback.
3.3 Bonus Abuse
If a user attempts to abuse bonus benefits — such as claiming bonuses through multiple accounts — fb 99 may cancel that account's bonuses and suspend the account. All promotions must be used within a specified time period; expired bonuses will be cancelled automatically.
Gaming and Betting Rules
4.1 General Gaming Terms
fb 99 offers various types of games including slots, live casino, fishing games and sports betting. Each game has its own rules and RTP, which are shown when the game is launched. If a game is left incomplete due to a technical error, that round may be considered void.
- A maximum bet limit may apply in any game.
- Not all types of games may be available to play with bonus funds.
- fb 99 reserves the right to suspend any game or event.
4.2 Sports Betting Terms
Odds in sports betting are not fixed and may change at any time. The odds displayed at the time a bet is placed are considered final. If a match or event is cancelled, the bet amount is generally refunded, though specific market rules may apply.
- Cricket betting includes BPL, IPL, T20 World Cup and other international matches.
- In a multi-bet, if not all selections win, the entire bet is lost.
- For detailed questions about odds, please contact the support team.
4.3 Aviator and Crash Games
In crash-style games including Aviator (Spribe), results are entirely random. Failing to cash out in time will result in the bet being lost. No strategy or system is effective in determining the outcome of these games — each round is determined independently.
Prohibited Activities and Account Suspension
5.1 List of Prohibited Activities
The following activities are strictly prohibited on the fb 99 platform:
- Using another person's account or placing bets on behalf of a third party.
- Using software, bots or automated methods to play games.
- Exploiting platform vulnerabilities or bugs for personal gain.
- Engaging in any form of fraud or providing false information.
- Using an account for money laundering purposes.
- Operating multiple accounts from the same device or network.
5.2 Account Suspension and Closure
In the event of any of the above violations, fb 99 may temporarily or permanently close the account without prior notice. Any winnings or bonuses obtained through a violation will be forfeited. The user may appeal to fb 99's customer support regarding such a decision.
Privacy and Data Protection
6.1 Data Collection and Use
fb 99 keeps users' personal data secure through SSL encryption. Information provided for registration, payment and identity verification is used only for the necessary purposes. For details on sharing information with third parties, see our Privacy Policy.
6.2 Cookies and Tracking
fb 99 uses cookies for the website to function properly. By using the platform, you consent to the use of cookies. Cookies can be disabled from browser settings, though this may limit some functionality of the site.
Responsible Gaming Policy
7.1 Commitment to Responsible Gaming
fb 99 believes that gaming is for entertainment and should never be seen as a way to solve financial problems. Users can set deposit limits and temporarily suspend their accounts themselves. For detailed guidance on gaming addiction, visit our Responsible Gaming page.
- Gaming is strictly prohibited for anyone under 21 years of age.
- A 24/7 support team is available to help with gaming control.
- The self-exclusion feature can be used to pause activity at any time.
7.2 Setting Limits
Users may set weekly or monthly deposit limits on their own accounts. Once a limit is set, it takes some time to come into effect — however, a cooling-off period applies for requests to increase a limit. Requests to reduce a limit take effect immediately.
Customer Support and Complaints
8.1 Support Channels
fb 99's customer support team is available seven days a week, twenty-four hours a day via live chat and email. Support is available in both Bengali and English. Support email: [email protected]
8.2 Complaint Submission Process
If you have a complaint, please first raise it through live chat. If it is not resolved via live chat, write in detail by email. fb 99 takes all complaints seriously and tries to resolve them as quickly as possible. For general queries, you can visit our FAQ section — many questions are already answered there.
Limitation of Liability
9.1 Platform Liability
fb 99 always tries to ensure smooth service, but temporary disruptions may occur due to technical issues, server maintenance or external circumstances. In such situations, fb 99's liability is limited.
- fb 99 is not responsible for bets lost due to internet disconnection.
- fb 99 has no direct control over issues with third-party payment gateways.
- We apologise for any service delays caused by natural disasters or unforeseen circumstances.
9.2 No Guarantee of Winnings
Online gaming and betting are entirely dependent on chance and probability. Past wins do not guarantee future wins. fb 99 and its representatives do not and cannot guarantee any winnings.
Changes and Termination of Terms
10.1 Right to Modify Terms
fb 99 reserves the right to change, revise or update these Terms at any time. For significant changes, an effort will be made to notify users through the website. Continued use of the service after any changes will be considered acceptance of the new Terms.
10.2 Account Termination
A user may voluntarily close their account at any time. Any valid funds in the account may be withdrawn, but the bonus balance will be cancelled. After closing an account, a new registration may be requested.
10.3 Legal Dispute Resolution
Any dispute arising from these Terms will first be addressed through an amicable resolution process. Contacting fb 99 will initiate a clear process for settling the dispute. If legal assistance is needed on any matter, please consult your own legal adviser.